National Moving MA

3024355150

TERMS AND CONDITIONS – NATIONAL MOVES M&A

Welcome(a) to National Removals M&A

In National Removals M&A We are committed to making your move as simple and safe as possible.. Our team works with dedication to provide you with an agile and reliable service.. However, so that everything flows smoothly, It is important that you read and take into account the following Terms and Conditions.

Modification of Terms and Conditions:
 National Removals M&A reserves the right to modify these Terms and Conditions of the site at any time and without prior notice.. For this reason, It is the user's responsibility to review them periodically to be informed of the updates made..

Commercial Information:
 Our trade name is National Removals M&A; however, he legal name and invoice They will be delivered at the request of the client and may be issued with a different company name..

Important notice before continuing

When hiring our services, you you automatically accept all terms and conditions described here. Please read them carefully before booking your move..

1. Scope and Coverage of the Service

We provide transportation and moving services nationwide in Colombia. Rural areas, peripheral or difficult to access may require special coordination and additional costs.

2. Method of payment

  • National transfers: 50% of the value when loading and 50% when downloading.
  • Local services: 100% of the value when downloading.
  • If the client requires electronic invoice, you must inform in advance. Up to one month may be added to the quoted rate. 19% additional for the generation of electronic invoice.
  • Cash or bank transfer payments accepted.
  • Bank commissions or other costs associated with payment methods will be borne by the client..
  • Payment delays: In case of non-compliance or delay in payment of the contracted service, National Removals M&A may apply a default fine of up to $100.000 COP for each calendar day of delay, counted from the date agreed for payment, without prejudice to the corresponding legal actions for the collection of the obligation.

3. Delivery Times

Estimated delivery times range from 1 y 6 business days, depending on the route and previous agreements with the client. These times are approximate and may vary due to external factors such as weather., road closures, landslides or government restrictions.

4. Loading and Unloading

  • Standard loading and unloading is carried out at the address indicated by the customer, as long as you have adequate access.
  • If required walk longer than 20 metros, climbing stairs from the 3rd floor o special maneuvers (ej. go down from balcony), this will generate additional costs previously informed.
  • Customer is responsible for ensuring safe access for vehicle and moving personnel.

5. Protection and Packaging

  • All transfers include protection with professional cotton blankets to cover and protect furniture and belongings during transport.
  • He professional packaging of fragile objects and belongings (boxes, Love, bubble wrap) es an additional service which must be requested in advance from the advisor and may have an extra cost.
  • The customer can choose their own packaging at their own risk..

6. Additional Services

  • Disassembly and assembly of large furniture.
  • Disassembly and assembly of nevecones.
  • Lowering furniture from balcony or facade.
  • Special maneuvers in buildings or complexes.
  • Other services not explicit in the quote

7. Restricted or Prohibited Items

We do not transport weapons, explosives, dangerous substances, live animals or items prohibited by Colombian legislation. The company reserves the right to inspect cargo when necessary to comply with legal regulations..

8. High Value Objects

The transportation of money, jewelry, important documents, high-end equipment or items of special value must be done by the client. National Removals M&A is not responsible for its transportation, unless expressly agreed in writing.

9. State of Appliances and Goods

The company is not responsible for failures or damage to appliances or goods that have not been tested and verified by the customer before loading. We recommend carrying out a prior test to confirm its correct operation..

10. Declaration of Value of the Goods and Insurance

  • The client must declare the real value of the transported goods.
  • Optional insurance: We have road backup insurance. If you purchase it, the value is 1% of the declared amount by the client.
    • Example: If you valued your items at $3.000.000, the support would be $30.000 additional.
  • This insurance does not cover scratches or minor damage; It is only backup in case of incidents on the road and must be expressly added by the client.

11. Cancellations and Date Changes

  • Rescheduling must be requested with at least 48 hours in advance.
  • Cancellation without prior notice may generate charges for logistical expenses already incurred..

12. Claims and Damages

Any claim for damage or loss must be reported in writing within the 24 hours after delivery, accompanied by evidence (photos, invoices, etc.). The company will review each case and respond in accordance with current regulations and the conditions of the insurance contracted..

13. Jurisdiction and Applicable Law

These terms and conditions are governed by the laws of the Republic of Colombia. Any dispute will be resolved in the competent jurisdiction.

Contact details

📧 Mail: mudanzasnacionales.ma@gmail.com
 📱 Telephone / WhatsApp: +57 302 4355150